Terms & Conditions

Terms and Conditions for Aus Premium Go

  • A booking is not considered confirmed until full payment is made.
  • Any changes or modifications to the booking must be advised in writing via email prior to pick-up.
  • Any changes or modifications to the booking or itinerary may affect the quoted price – any price difference must be paid in full before commencement of the trip.
  • The Hirer will be charged overtime rates/charges of $120 per hour if the Booking/Hire time exceeds beyond the scheduled booking.
  • The Hirer agrees to accept full financial responsibility and unlimited liability for any damage caused to the Vehicle by the Hirer or any members of their/his/her Party.
  • The Hirer shall accept full responsibility and liability to pay damages to the Company for the cost of repair of the damage, any loss of income on behalf of the Affiliate/Owner Driver and/or Company as a result of the damage plus a $200 cleaning fee and will be automatically charged to the Hirer’s credit card.
  • The Company reserves the right to terminate the Booking/Hire if any illegal activity is undertaken by the Hirer and or Party while on charter and the Hirer agrees and acknowledges that the Company will retain all monies paid to it plus may seek payment from the Hirer for any damages, loss, costs, or fees incurred as a result of the Hirer’s illegal activity and/or termination of Booking/Hire.

CANCELLATIONS

  • Cancellations within 24 hours of dispatch of vehicle will be charged at 100% of the quoted fare.
  • Cancellations within 72 hours of dispatch of vehicle will be charged at 50% of the quoted fare.
  • Cancellations are free where 72 hours or more notice is given.

In the event that The Company must cancel a booking, the Hirer will be refunded in full.